Refund policy

We accept returns within 7 days of delivery if the box is unopened and still in its original plastic wrap. Because this is a skincare product, a box that has been unwrapped cannot be returned for hygiene reasons unless the product is faulty.

Delivery to you is free. Return postage costs Rs 250 and is deducted from your refund.

If your parcel arrives damaged or leaking, send photos on WhatsApp to +92 370 4440 104 within 24 hours of delivery and we will replace it at no cost.

Refunds are paid by bank transfer within 5 business days of us receiving the returned item.